Openhour customer benefits: Our transition to Microsoft Azure

When choosing a cloud computing platform, a number of details are likely to drive the decision. For many companies, database breadth and ease of integration lead the selection process, though for those with a consumer-facing product, performance metrics may trump all other measures.

“Performance impacts the customer in both obvious and not-so-evident ways. At Openhour, the experience of our customers inspires every innovation,” explains CEO Mark Hirsch.

With our recent transition to Azure, the Openhour engineering team identified a notable improvement in the customer experience of TimeTracker; with faster, more consistent service, our platform will be more responsive to customers’ individual needs, and ultimately, more engaging as a whole.

And these gains in performance positively impact our engineering team, too.

Openhour engineers note Azure’s extended global database network and flexibility among operating systems, programming languages, databases and devices, offer a superior overall engineering experience – encouraging faster, more resolute builds by the team. Coupled with Microsoft’s strong customer service, our Azure engagement has been little short of flawless.

As we continue our transition to Azure – expected to release in-full over the coming week – we will provide platform-specific updates and tips from our engineers to yours.

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